Benchmarking Network, Inc - Business Process Best Practices

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This service is provided by The Benchmarking Network, Inc., an international resource for business process research and metrics. We lead studies with over 140,000 process leaders in over 65 countries. We provide benchmarking training and research to individual companies, professional and trade associations, and industry and process based groups. Since 1992, our over 300 benchmarking studies have spanned virtually all processes and industries to identify measures and collect data.

Credit and Collections Practices Benchmarking

The Benchmarking Network announced it will launch a new study in the area of Credit and Collection Practices. Now is the time to join and become involved in setting the focus and direction of the study. This is a "best practices" study that will include site visits to top performing companies. The project will focus on identifying practices to improve methods of managing credit and collections in order to:

  • Optimize the operations of Credit as a control organization as well as enhancing its marketing roles
  • Maximize the amounts collected through the use of the most advanced practices
  • Achieve the highest level of customer satisfaction with the process.

The study will review Credit and Collections Practices including research into:

  • Strategies employed in credit and collections
  • Using technology to enhance credit and collection effectiveness
  • Credit policy
  • Key measures of performance

To receive detailed information on the content and focus of the study, contact the AFBC Director via phone at 281-440-5044, or contact us directly via our Information Request Form. Its quick and easy, and we'll get in contact with you fast!.